The Oakland Housing Authority’s goal is to respond to all phone calls in a timely and efficient manner. Residents are encouraged to attempt to resolve problems by accessing and utilizing the available resources.

Your Tenant Lease Agreement is a quick, convenient resource to answer many commonly asked questions. If you still have questions after reviewing these resources, contact the appropriate OHA department.

Issues Related To:	OHA department	Phone Number
Repair needs in your apartment or at your site that are not your responsibility	Property Operations Maintenance	535-3130
Your lease or unresolved problems	Property Operations 65th Ave Union Street	587-5136 777-4181
Community resources, employment information, and information on programs and event	Property Operations	587-5128 777-4157
Safety and/or security concerns	OHA Police Department	535-3100
Emergencies: any life threatening situations or situations needing immediate attention		911

If you have followed the appropriate steps to resolve an issue and are still not satisfied, you may file a formal grievance. For assistance with filing a formal grievance, please call the Customer Assistance Line at (510) 874-1653.

Language translation Services are available by oral communication in 151 languages at all offices at no cost.