Free Internet Initiative FAQ​: English, Spanish, Chinese, and Vietnamese

OHA is enhancing its digital infrastructure to ensure residents have reliable internet access—now essential for education, health services, employment, and daily life. Through Moving to Work (MTW) flexibility, OHA is providing free high-speed internet to its four largest housing communities, with plans to expand to additional sites.

  • High speed 900+ Mbps internet
  • Dedicated private network
  • Hassle-free equipment
  • Control with easy-to-use app
  • No Hidden Fees

Current Locations Offered

Service installation began in late 2024 and is planned to be fully operational in 2025. ​Residents will have free service until at least 2028.

The Internet service provider: Aervivo

For any questions related to signing up for this free service, contact your Property Manager

Resident Customer Support

Router Set Up and User Guide: English​, Spanish, Chinese, and Vietnamese
Personalize Your Home Internet with Command IQ: English

For questions regarding your Aervivo internet service or questions about customizing your network, contact 24/7 Tech Support:

Toll Free (866) 443-5427
Local (252) 585-4452
techsupport@aervivo.com

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